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This privacy policy (hereinafter the “Policy”) governs the practices of Nouveaux Développements Groupe Gibault Inc., Domaine Pine Hill, Privilégiés Média Inc., Scandina Gestion Locative Inc., Groupe Investiir Inc., and Stuga location de chalets en ligne Inc., including their successors and assigns (hereinafter “we” or the “Gibault Group”) with respect to the collection, processing, use, disclosure, and retention of personal information that you provide to any entity of the Gibault Group, including personal information that identifies you (hereinafter “Personal Information”).
Personal Information is any information relating to an individual who is or can be identified (an “identifiable individual”). An identifiable person is someone who can be identified, directly or indirectly, including by reference to an identifier or to one or more factors specific to that person’s physical, physiological, mental, economic, cultural, or social identity, and who is protected by law in the jurisdiction in which they reside. In some jurisdictions, Personal Information does not include business contact information.
We are committed to protecting the privacy and security of the Personal Information we collect, process, and control. This Policy provides you with notice of our practices regarding our interactions with you online, by telephone, or through any other means of communication.
Please read our Policy carefully and check this page from time to time to keep up to date with any changes.
The rights and obligations described in the Policy apply to all individuals, including our employees, customers, suppliers, collaborators, partners, candidates, Internet users, and users of the scandina.ca, stuga.ca, and investiir.com websites (hereinafter collectively referred to as the “Websites” or individually as a “Website”) and any other third parties whose Personal Information is collected by the Gibault Group (hereinafter collectively referred to as ‘Users’ or “you”). The Gibault Group, its employees, and its partners who may have access to Personal Information must comply with the policies, procedures, and practices described in this Policy.
This Policy refers to and applies to all Personal Information we collect, whether through our Websites, forms, verbal or written communications, when you create an account or pay for services, if applicable, or otherwise from any User.
Anyone who collects, processes, uses, stores, or discloses Personal Information on behalf of the Gibault Group must agree to comply with the provisions of the Policy.
By providing your Personal Information and browsing the Websites, you consent to the processing, use, and disclosure of your Personal Information in accordance with this Policy. You authorize us to collect, use, and share the Personal Information you provide to us so that it may be disclosed or used in accordance with the purposes for which it was collected. We only collect Personal Information that is necessary.
You have the right to withdraw your consent to the disclosure or use of Personal Information collected at any time. However, withdrawal of consent does not affect the lawfulness of the processing of your Personal Information prior to withdrawal. If you do not consent to this Policy, please do not disclose your Personal Information, use the Websites, or, if applicable, send an email or message to the person responsible for the protection of Personal Information at Groupe Gibault using the contact information provided in the “Information” section below. Groupe Gibault will take the necessary steps to ensure that your Personal Information is deleted or anonymized as soon as you exercise your right of withdrawal or objection.
You may also contact the Privacy Officer at Groupe Gibault with any questions you may have regarding the processing and confidentiality of your Personal Information.
Collection of Personal Information
As part of our operations and efforts to better serve our customers and Users, we need to obtain and process information. This information includes certain offline or online data, including Personal Information. Therefore, throughout your use of our Websites and your interaction with us, you may be required to provide Personal Information that makes you identifiable.
For the purposes of this Policy, the Personal Information that may be collected includes identification and authentication information, including, without limitation, your first and last name, gender, email address, phone number, employer, position within your organization, and interests. The Gibault Group may also collect information related to the provision and payment of services, including, without limitation, your payment information and transaction history.
The Gibault Group may also collect professional information from employees or job applicants, including, where applicable, your current company, department, position, location, resume, and references relating to any job application.
We do not generally collect any Personal Information about you unless you voluntarily provide it to us. However, you will be required to provide us with certain Personal Information when you choose to use certain products or services.
We collect, and may store and share in accordance with this Policy, Personal Information about you on various occasions, including, without limitation, when:
– you use one of our Websites;
– you choose to communicate with us by email or via a Website;
– we interact with you as a User;
– you register on one of our Websites, where applicable;
– a user account is created for you;
– you provide us with information in surveys;
– you contact us for assistance or support;
– one of our Websites sends us an error report;
– one of our Websites sends us data analysis reports.
In addition, the Gibault Group may automatically collect certain technical data about your visit to the Websites, including, but not limited to, certain traffic data, the type of device you are using, log data, clicks and paths through our Websites, IP address and geographic location, the User’s operating system, Internet service provider, the type of Internet browser you use, the domain name, access times, length of visit, referring URL, date and time stamp, and exit page, and cookies, as well as information about how you use the Websites (the “Technical Data”).
When you speak with us by phone, you may provide us with Personal Information during the call, and this Personal Information may be recorded in written notes. Such calls may also be recorded for training and quality control purposes. You will be informed at the beginning of the call if it will be recorded, giving you the opportunity to hang up if you do not consent to such recording.
The purpose of this Policy is to protect your privacy and the Personal Information you provide to the Gibault Group. The Gibault Group is committed to ensuring this protection by controlling the use of all Personal Information you disclose to it.
Groupe Gibault is committed to treating the Personal Information of employees, customers, and all Users with the utmost care and confidentiality.
We use the Personal Information collected from you for the following purposes, among others:
– provide, update, deliver, and improve our Websites and the services offered through our Websites;
– deliver the products and services you have ordered;
– develop new products and services;
– send you technical, administrative, or support information;
– manage your customer account and provide you with customer support;
– analyze your use of our Websites and services;
– communicate with you by email, postal mail, telephone, and/or mobile device about products and services that may be of interest to you;
– manage our business;
– respond to inquiries, court orders, legal processes, or investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person or as otherwise required by law;
– perform the purposes described at the time of collection;
– compare your information with job openings to assist us in finding a job that best suits your profile if you have contacted us for a job application;
– monitor and analyze usage trends and activities related to our Websites, products, and services;
– detect, investigate, and prevent fraudulent or unauthorized transactions or illegal activities;
– protect the rights and property of the Parties (as defined below);
– link, connect, or consolidate information we collect about you with other sources of information;
– better assess and respond to your needs and offer you a personalized experience based on an informed analysis, conducted by us and our authorized partners, of your usage and preferences.
We may also use your contact information to send you communications to provide you with announcements, promotional offers, including information about products and services offered by the Gibault Group and its subsidiaries and partners, alerts, surveys, and/or other information. If you do not wish to receive these promotional materials and email communications from the Gibault Group, we offer Users the opportunity to exercise their right to opt out and unsubscribe. Users may (i) follow the instructions included in these communications or (ii) contact the person responsible for the protection of Personal Information at the Gibault Group using the contact details provided in the “Information” section below.
When you provide us with your Personal Information, only employees of the Gibault Group, our subsidiaries, and our authorized partners who need access to Personal Information in order to provide you with services related to the Websites, technical support, or any service offered by the Gibault Group will have access to your Personal Information and may use it. The Gibault Group is committed to ensuring that its employees and authorized partners are informed of their obligation to guarantee the security and confidentiality of your Personal Information when communicating and/or consulting Personal Information, and that they comply with this obligation. Your Personal Information will also be provided to cloud service providers, web hosting and data processing providers, and third-party providers of the Gibault Group, including, without limitation, payment platforms and financial institutions.
Personal Information may also be used for purposes consistent with those for which it was collected and for your benefit, including, but not limited to, distribution, correspondence, information, or to personalize your experience on the Websites, respond to your questions, understand your needs, inform you of our offers and promotions, and manage cases of fraud and theft, if applicable.
The Gibault Group may also anonymize your Personal Information for use in research and development and continuous improvement.
We use Technical Data to compile reports on the Websites and analyze usage trends. In addition, this allows us to detect problems with our server, manage the Websites, track the movements of Internet users, and use and collect general demographic information. See the “Cookies” section below for more information.
The Gibault Group keeps your Personal Information secure and confidential in accordance with applicable law, in order to ensure the integrity and confidentiality of your Personal Information.
When you provide Personal Information to the Gibault Group, you agree that this information may be transferred electronically via the Internet to the Gibault Group, and that Personal Information may also be transferred, stored, hosted, and processed on behalf of the Gibault Group by a third party. The Gibault Group may use private cloud servers to store your Personal Information.
Personal Information collected by the Gibault Group may only be accessed or disclosed to Gibault Group personnel and third parties authorized by the Gibault Group, such as its suppliers or service providers, as necessary in the course of its business. However, certain information that you choose to share with us may be shared publicly, such as your username or any other content you post when using interactive features of our Websites, including comments you may provide or questions you may ask.
Technical Data may also be shared with research, analytics, or strategic partners and used to improve our products and services.
We may from time to time use external suppliers and service providers to provide some of our products and services, including external payment platforms. We may therefore share your data with these third parties, or these third parties may collect your Personal Information directly, in order to provide you with certain products and services at your request. In addition, we may share your Personal Information with other members of our group for data consolidation and storage, simplified customer information management, reporting, and other internal uses, which may include cross-border data transfers.
If we need to share Personal Information with third-party suppliers, particularly to ensure its security and protection, Groupe Gibault will ensure that the protection and confidentiality of this information complies with this Policy and will require these suppliers to comply with it. Third-party suppliers are only authorized to use Personal Information for the purpose of providing their services to the Gibault Group, and Personal Information may not be disclosed or transferred by these third parties without the consent of the Gibault Group.
The Gibault Group does not sell or rent its customer lists or the Personal Information it collects to third parties.
In the event that the Gibault Group uses the services of a third-party provider to host and store the Personal Information it collects, this third-party provider may be located in Canada, the United States, Europe, and/or any other country in which we, our affiliates, or the service providers we use operate. You hereby consent to the transfer of information, including Personal Information, to jurisdictions other than your jurisdiction of residence, where data protection rules may differ from those in your jurisdiction of residence, for data hosting purposes, and the Gibault Group will hold companies outside your jurisdiction of residence accountable, under applicable law, for any Personal Information that may be transferred to them. The Gibault Group undertakes to comply with all of its obligations under applicable law in connection with any such cross-border transfer of your Personal Information.
However, despite the Gibault Group’s practices and procedures for protecting Personal Information, please note that no method of transmission over the Internet or storage of data is completely secure, and no security measures can prevent all potential security breaches. Therefore, you agree not to hold the Gibault Group, its past, present, or future employees,
However, despite the Gibault Group’s practices and procedures for protecting personal information, please note that no method of transmission over the Internet or storage of data is completely secure, and no security measures can prevent all potential security breaches. Therefore, you agree not to hold the Gibault Group, its past, present, or future employees, managers, directors, contractors, consultants, shareholders, suppliers, parent or affiliated companies, agents, or representatives, predecessors, or successors (hereinafter collectively referred to as the “Parties”) liable for any loss or damage of any kind resulting directly or indirectly from the misappropriation, interception, alteration, deletion, unauthorized access to Personal Information, or a data breach involving Personal Information provided through our Websites.
The Gibault Group may share Personal Information with trusted partners to help us perform statistical analysis, send you communications, or provide support. All such third parties are prohibited from using your Personal Information except to provide these services to the Gibault Group, and they are required to maintain the confidentiality of your Personal Information.
In addition, we may be involved in the acquisition or merger of our company, our products, or our services. The information we store, including names, email addresses, and other information related to our services, may be sold or transferred as part of such a transaction. We may also sell, assign, or transfer this information in connection with the sale of all or part of our company or assets. You will be notified by email and a notice will be posted on our Websites in the event of any change in the ownership of our company, our assets, or the use of your Personal Information.
Under applicable laws, we may be required to share Personal Information with a third party. For example, we may be required to disclose Personal Information in response to a court order, subpoena, or warrant. In addition, subject to applicable laws, we may voluntarily provide Personal Information to assist law enforcement in an investigation or when disclosure is necessary to protect our systems, our business, or the rights of others, including for security reasons.
We will share your Personal Information only in the ways described above, to which you hereby consent, and in accordance with applicable data protection laws.
As the controller of your Personal Information, the Gibault Group must comply with all applicable laws and regulations regarding the protection of Personal Information based on the jurisdiction where the User is located.
The Gibault Group will collect, process, store, disclose, and dispose of the Personal Information you submit to us in accordance with the privacy laws applicable in the jurisdiction where you are located, including, without limitation, the laws applicable in the province of Quebec, applicable federal laws of Canada, applicable laws and regulations within the European Union, and applicable laws in the United States. The Gibault Group specifically undertakes to comply, depending on the User’s jurisdiction of residence, with the Personal Information Protection and Electronic Documents Act, the Act respecting the protection of personal information in the private sector, including updates made by the Act to modernize legislative provisions regarding the protection of personal information, the General Data Protection Regulation 2016/679 (GDPR), and the California Consumer Privacy Act.
These laws give you the right to information, access, rectification, erasure, and portability of your Personal Information, as well as the right to object to the use of your data, all in accordance with
These laws grant you, among other things, the right to information, access, rectification, erasure, and portability of your Personal Information, as well as the right to object to the use of your data, all in accordance with said laws.
In accordance with the aforementioned law and regulations, you may exercise these rights at your convenience. The Gibault Group will respect all rights granted to its Users by applicable law at all times.
You may exercise these rights by writing to our Personal Information Protection Officer identified in the “Information” section below. You will then be contacted within a reasonable time to verify your identity before your request is processed.
Once the purposes for which Personal Information was collected or used have been fulfilled, we ensure that your Personal Information is destroyed or anonymized to the extent permitted by applicable law, unless you exercise your rights regarding your Personal Information in advance, as described below. While destruction is a process of permanent disposal, anonymization means that your Personal Information is modified so that it no longer allows you to be identified directly or indirectly, and this is irreversible. Destruction and anonymization are carried out in a safe and secure manner, in accordance with recognized best practices and the criteria and terms determined by applicable laws.
We retain the Personal Information you provide when you create an account on one of our Websites, or any other information you share with us when you use our Websites, for (i) as long as your account is active, or (ii) for the period necessary to fulfill the purpose for which we initially collected such Personal Information, except as otherwise required by applicable law.
The Gibault Group is committed to confirming the existence or non-existence of Personal Information about you, giving you access to your Personal Information in its custody or control, and making corrections to it. You may therefore request access to your Personal Information in our possession at any time. You may also, at any time, ask us to rectify or correct the Personal Information we hold. It is your responsibility to provide us with Personal Information that is true and accurate, and you must inform us of any changes to it.
You also have the right to object to and withdraw your Personal Information, namely the ability to request that your Personal Information no longer appear in a consultation, distribution, or transmission file, or to withdraw your consent at any time. The Gibault Group undertakes to take the necessary measures to ensure that your Personal Information is deleted as soon as you exercise your right of withdrawal.
Please note that, within the limits permitted by applicable law, we may not be able to respond to requests to delete your Personal Information if (i) such information has been anonymized or (ii) it is necessary for:
– Complete the transaction for which the Personal Information was collected, fulfill the terms of a written warranty, provide a good or service requested by you or reasonably expected in the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
– Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activities; or pursue those responsible for such activity;
– Comply with California’s Electronic Communications Privacy Act, where applicable; or
– Comply with an existing legal obligation.
You may limit the use of your Personal Information and refuse to allow your Personal Information to be used for certain purposes mentioned during collection.
Finally, you may delete your customer account and the information associated with it at any time.
To exercise these rights, please contact our Privacy Officer identified in the “Information” section below in writing. Any request to exercise your rights will require you to first prove your identity. In all cases, we will process requests for access or modification in accordance with applicable law.
The Gibault Group undertakes to make every effort to fulfill its obligations regarding the protection of all Users’ Personal Information in accordance with the highest standards of personal data protection.
The Gibault Group undertakes to comply with all rights and obligations stipulated by applicable laws and regulations regarding the protection of personal information in the collection and processing of your personal data. More specifically, with regard to Users residing in the province of Quebec, the Gibault Group undertakes to:
1. In the event of a confidentiality incident involving Personal Information (“Incident”), take reasonable measures to reduce the risk of harm to the Users concerned and to prevent such an Incident from recurring;
2. Maintain a record of Incidents, a copy of which may be requested and must be provided upon request by the Commission d’accès à l’information (“Commission”);
3. Notify the Commission and the Users concerned without delay in the event of an Incident presenting a serious risk of harm;
4. Conduct a privacy impact assessment (“PIA”) before disclosing Personal Information without the consent of the Users concerned for study, research, or statistical purposes;
5. Conduct a PIA before Personal Information is disclosed or communicated outside Quebec; and
6. Promptly process and execute any request for portability of Personal Information by the User.
For your convenience, the Websites may include hyperlinks to external websites operated by third parties. By clicking on these hyperlinks, you will leave the Websites and be directed to third-party websites, which may be subject to different privacy policies and practices. This Policy no longer applies when you leave our Websites. Please review the privacy policies of the other sites to which you are redirected before providing any Personal Information.
Our Websites may also offer sharing features, links, or other tools integrated with social media networks. Your use of such features allows you to share information with your contacts or the public, depending on your settings or the sharing features available on the networks used. Be sure to also review the privacy policies of the networks that provide these sharing features for more information about the purpose and scope of data collection and processing by those networks or companies.
We are not responsible for the collection, use, and disclosure of Personal Information by other entities that you may access from our Websites, and we accept no responsibility in this regard.
Cookies are small, simple files that, as you browse the various pages of any website, are downloaded and stored by your browser on the hard drive of your computer or other device you are using in order to remember information about you, such as your language preference, for example. Cookies cannot be used to run programs or deliver viruses to your computer or device. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
The information stored in cookies may be retrieved by our servers or the servers of relevant third parties during a subsequent visit, all of which helps to improve and personalize your experience on that next visit.
We use cookies to understand your use of our Websites in order to improve their content. We may also use cookies to offer you products or services that match your interests, as identified through the Websites. If you choose to provide Personal Information through our Websites, this Personal Information may be linked to the stored cookies and the information they contain.
One of the main purposes of cookies is to provide a convenient feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize pages on a Website or register on the Websites, a cookie helps the Gibault Group to recall your specific information on subsequent visits. This simplifies the process of recording your personal information. When you return to the same website page, the information you previously provided can be retrieved, so you can easily use the features you customized.
You have the option to manage cookies on your computer, as you have the ability to accept or decline them. All major browsers automatically accept cookies, but allow you to block or delete them from your system; however, disabling cookies may restrict your use of our Websites and/or certain features thereof. To learn more about your ability to manage cookies, please consult your browser’s privacy features.
Please also note that we use Google Analytics to better understand how our Users use the Websites. Google Analytics therefore has access to Personal Information that we cannot control. To learn more about how Google uses your Personal Information, please visit: https://www.google.com/intl/fr/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Please note that the Gibault Group has no control over and is not responsible for any use made by your browser or Google of any Personal Information, Technical Data, or cookies relating to you that are stored by the browser in question or collected by Google.
We are committed to protecting children’s privacy and encourage parents and guardians to take an active role in their children’s online activities and to monitor their interests.
We do not knowingly collect Personal Information from children under the age of fourteen (14) and do not target children under the age of fourteen (14) on our Websites. If you are under the age of fourteen (14), you must ask your parent or guardian for permission to use this Website.
If you are a parent and learn that your child has provided us with Personal Information, we invite you to contact the Gibault Group’s Privacy Officer using the contact information provided in the “Information” section so that we can delete your child’s Personal Information as soon as possible.
The Gibault Group will ensure that Personal Information is stored securely using up-to-date software and that appropriate measures are in place to guarantee the security of the information and prevent its unauthorized sharing. The Gibault Group stores the Personal Information it collects in a secure environment and is committed to maintaining a high level of confidentiality by incorporating the latest technological innovations, as well as all appropriate physical and organizational security measures, thereby ensuring the confidentiality, integrity, and availability of your Personal Information.
Our Websites are equipped with security features to protect against the loss, misuse, and alteration of the information under our control. Our Website servers are backed up regularly and protected by standard security systems.
When your Personal Information is transferred, stored, hosted, and/or processed on behalf of the Gibault Group by a third party, the Gibault Group seeks to use the most secure means of transfer and storage. However, we reiterate that no method of transmission over the Internet or electronic storage is completely secure, and we cannot ensure or guarantee the security of the information you transmit or provide to us, as the Gibault Group is only bound by an obligation of means in this regard.
When your Personal Information is transferred, stored, hosted, and/or processed on behalf of the Gibault Group by a third party, the Gibault Group seeks to use the most secure means of transfer and storage. However, we reiterate that no method of transmission over the Internet or electronic storage is completely secure, and we cannot ensure or guarantee the security of the information you transmit or provide to us, as the Gibault Group is only bound by an obligation of means in this regard. Therefore, in the event of an Incident, we will notify all persons affected by the Incident in accordance with the law and take all reasonable measures to reduce the risk of harm, in addition to taking reasonable measures to prevent further Incidents from occurring.
The Gibault Group reserves the right to modify this Policy at any time and for any reason it deems necessary, including, but not limited to, to comply with any changes or amendments to applicable legislation. In the event of any modification to this Policy, the updated version of the Policy will be published and made available without delay and will take effect immediately upon posting on the Websites. Where appropriate, we will notify you of significant changes in how we process Personal Information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our Websites, and/or by updating any privacy information. Your continued use of the Websites and/or the services available after such changes will constitute your: (a) acknowledgment of the Policy as modified; and (b) agreement to abide and be bound by this Policy.
The version of this Policy applicable each time you access the Websites is the one in effect at the date and time the User accessed it, as posted on the Websites at that time.
If you believe that your rights have not been respected or that this Policy has not been applied, you may file a complaint with our Privacy Officer, identified below, or with the government authority with jurisdiction to rule on complaints related to the protection of personal information in your jurisdiction.
The Gibault Group will act as the controller of all Personal Information collected on the Websites. As the controller of your Personal Information, the Gibault Group has appointed a Personal Information Protection Officer who will be responsible for enforcing this Policy and ensuring the Gibault Group’s ongoing compliance with the Policy. If you have any questions about this Policy or wish to exercise any rights guaranteed to you by this Policy or any applicable law, please contact our Personal Information Protection Officer at the following address:
Legal Department
102-7750 Boul. Cousineau
Saint-Hubert (Qc) J3Y 0C1
Canada
Last update: May 27, 2024
